Nice people. If you purchase a car they do not have weekend maintenance. So if you want something fixed before you pick up the car you will need to come during the week. Always make sure you get everything in writing. I have been asking for a copy of the Carfax since we purchased the car and the keep giving me the run-around. Also make sure you check everything out on the car. After we drove away there was a crack on the windshield and now I have to go back to get it fixed. During the week.
I’m been though a few number of dealerships in my life but none compare to car factory direct. The people there are nice and friendly, but more importantly are here to give you the best experience and deal for the car that you want. My sales representative, Kevin, was the best salesman I have ever meant. Unlike most salesmen who just want your money and try to overprice the car’s value, Kevin not only gave me an amazing deal but helped me get a loan that works with my income. They insure you that right when you pull out of their gate that the car is in excellent condition and has no car problems at all. So, If your looking to buy a car then I 100% recommend that you go to car factory direct and see Kevin.
Absolutely Wonderful! The dealership was great to work with. I purchased the car while in New York. I worked with Karl and Omar. Both were very courteous and thorough as we worked through the process. They made every effort to answer all of my questions. Despite buying an older model they made me feel like I was spending a million dollars. Karl delivered the car within one day from Connecticut to New York to accommodate me having a newborn and has been available for questions since. I can't say enough good things about my experience. Thank you so much!!!
I would like to Thank all the great and professional staff from Car Factory Direct. They helped me find the cars of my dreams. The experience was so pleasant and hassle free. I will recommend them with the Highest Repect. I will never purchase another vehicle without them. My 2015 Equinox LT is perfect. YOU GUYS ARE THE BEST.
The sales guys are great. But if you need service on the car don't think about asking for anything to be done over the weekends. They don't have any service done on the weekends. That's right you have to stop what your doing. Like your job to pay for the car to go and get service done. I just changed my rating because of this.
Car Factory Direct is a US Car Dealer based in Milford, Connecticut. Car Factory Direct is located at 770 Bridgeport Ave, Milford, CT 06460, USA.
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