This Sanrio shop has the worst service. WARNING TO ALL: Please do not buy from them because their customer service sucks and their return/exchange policy is terrible----abusive. If you want to exchange your item with another color or another size, you have to reorder and pay shipping of more than $10,, after you pay already the $10++ of shipping of your first order. When you return the "wrong item", of course, the courier or postal office will charge you for that (because it's already opened to find out if it fits you). Therefore, you are charged triple with shipping. This is because of their return policy that sucks----you have to reorder the item also and be charged shipping, without giving you a refund of the shipping fee of the initial order. They won't give you any refund of shipping at all. Their phones don't work, and they have a VERY BAD ABUSIVE SHIPPING POLICY,
Sanrio is a US Department Store based in Milford, Connecticut. Sanrio is located at 1183 Boston Post Rd, Milford, CT 06460, USA.
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