Prices for purchasing baby gear/toys can be pretty good. However, please don't bother selling here. They are super inconsistent with the standards they have for accepting items. Have been selling here for 2 years with multiple bad experiences to finally decide to go elsewhere. It really seems to depend on the mood of who is reviewing items, whether they are busy that day & who is actually doing the reviewing. They also don't offer fair buy back prices. You're definitely better off selling yourself. I think what finally stopped me from coming back was the poor attitude of the staff. Every once and while, I've had a fairly nice employee, but for the most part, the workers act miserable and inconvenienced by sellers.
Initially, I was certain that the staff was racist... They were so incredibly rude to me and yet somewhat professional to the woman who was waiting for her purchases. I think I almost saw one of the sales people smile at her.
In the future, I would rather donate our gently used items than give this franchisee the opportunity to make another dollar. I will be taking this complaint and more to the franchise as well.
Horrible... The women who work there dislike there job. Went there with 3 bags of good clothes and they kept less than a bag everything was hardly worn some still had tags.. I know all my stuff wasn't looked through!
2nd time attempting to bring clothes and was rejected. First time was told to come earlier, note, I arrived well before their closing time, 4 hrs before. So the second time I did and their excuse this time was they were not taking clothes because they were having a sale which makes absolutely no sense why they wouldn't take clothes. Very poorly managed and they will waste your time. Not coming back. See ya!
I've been both a buyer and a seller at this location and I, like so many others who have submitted reviews, will not return.
To the store owner who is often sorry for experiences like mine and who will use this review to train employees and address these issues in an attempt to better this writer's experience in the future: Please don't waste your time typing. The readers of these reviews don't believe you and I certainly don't either. Clearly the behavioral problems that your staff are exhibiting have been going on for years and clearly you are doing nothing to change it.
To the gentle reader who is considering their consignment options: A Google search will yield a multitude of more appropriate options that will offer you more money for your consignment and is much more likely to do so with a smile.
Miserable. That was my experience here and apparently it is the staff's experience as well, judging from their demeanor.
Once Upon a Child - Milford, CT
On this visit, I was was given a 40 minute wait time while my items were reviewed, so I had plenty of time to observe behavior. It became quickly clear that the staff was incredibly rude to individuals who were selling as opposed to those purchasing. This was exactly my experience on past visits as well. Kudos to you, employees! You're not racist!
The Once Upon a Child store in Milford, CT is in disarray.. every square foot! The employees are unprofessional and clearly unqualified for the job at hand. I will never return there due to the lack of care given to the items in store... everything was thrown around here, there, and on the floor.. an unclean feel. Store is in poor condition as well as the employees, so sad since it markets around young children.. it should be a happy clean place, but it clearly is NOT.
Once Upon A Child Milford is a US Department Store based in Milford, Connecticut. Once Upon A Child Milford is located at 86 Turnpike Square, Milford, CT 06460, USA.
Please contact with Once Upon A Child Milford using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Once Upon A Child Milford opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Department Store in Milford