5
1201 Boston Post Rd Ste 2046, Milford, CT 06460, USA
Milford, Connecticut 06460
+1 203-874-1507

Worse service ever...

Terrible customer service. You stand near the counter and no one acknowledge you. I even took out my zales card to show that I was ready to buy! Needs more staff. It wasn't that busy. As I'm writing this I'm still waiting..... On a "hello"

This Zales store is the utmost horrible place I've ever been to. My fiance got a beautiful ring, within 2 months after getting it sized a diamond fell out. We also sent in to get a brand new eing made sonit will have no problems after w months of calling and aski g aboit thw new ring they finally looked into and said thwu cancelled rhe order becauaw rhwu no longer make the ring,.. seriously, thanka for calling. After all that we also put sizing beads to make the ring a size 5, they made the ring with the beads a size 3 which kills my finger. Then another diamond fell out in a different spot. Now when I went to go pick up my ring, they refused to give it to me because it's not my fiance and I don't have the "proper receipt". The service that has been provided was rude, I couldn't believe they refused to give me my ring after all the other times of dropping it off and picking it up with out it is was able to.. I'm still in shock and pissed!!!

I'm ready to throw in the towel to get our money back for all these problems and I've only had the ring since Xmas 2015.

NEVER BUY A RING HERE, GO ELSE WHERE, YOU'LL GET PROBLEMS LIKE MINE AND RUDE SERVICE!!

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Zales — Jewelry Store in Milford

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Zales

Jewelry Store at 1201 Boston Post Rd Ste 2046, Milford, CT 06460, USA. Here you will find detailed information about Zales: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Connecticut
Address:
1201 Boston Post Rd Ste 2046, Milford, CT 06460, USA.
City:
Milford
Postcode:
06460

About Zales

Zales is a US Jewelry Store based in Milford, Connecticut. Zales is located at 1201 Boston Post Rd Ste 2046, Milford, CT 06460, USA.


Please contact with Zales using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Zales opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Zales

  • Melissa
    Added 2016.02.28
    Worse service ever...
  • Wyatt
    Added 2015.09.23
    Terrible customer service. You stand near the counter and no one acknowledge you. I even took out my zales card to show that I was ready to buy! Needs more staff. It wasn't that busy. As I'm writing this I'm still waiting..... On a "hello"
  • Mia
    Added 2014.12.24
    This Zales store is the utmost horrible place I've ever been to. My fiance got a beautiful ring, within 2 months after getting it sized a diamond fell out. We also sent in to get a brand new eing made sonit will have no problems after w months of calling and aski g aboit thw new ring they finally looked into and said thwu cancelled rhe order becauaw rhwu no longer make the ring,.. seriously, thanka for calling. After all that we also put sizing beads to make the ring a size 5, they made the ring with the beads a size 3 which kills my finger. Then another diamond fell out in a different spot. Now when I went to go pick up my ring, they refused to give it to me because it's not my fiance and I don't have the "proper receipt". The service that has been provided was rude, I couldn't believe they refused to give me my ring after all the other times of dropping it off and picking it up with out it is was able to.. I'm still in shock and pissed!!!
  • Jocelyn
    Added 2014.09.10
    I'm ready to throw in the towel to get our money back for all these problems and I've only had the ring since Xmas 2015.
  • Mia
    Added 2013.06.20
    NEVER BUY A RING HERE, GO ELSE WHERE, YOU'LL GET PROBLEMS LIKE MINE AND RUDE SERVICE!!
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