Probably the worst one around. The cars never have a full tank of gas so your trying to fill it up and not over fill it and loose money. The cars also just seem to be a little more tired than an equivalent mileage car at an airport.
I DROVE THE CAR TO THE CITY AFTER 20 MINUTE DRIVING I STARTED TO GET A HEADACHE FROM THE CIG.SMELL! I CALLED TO EXPRESS MY CONCERN AND THE GIRL WHO TOOK THE CALL WAS NOT EVEN APOLOGETIC INSTEAD SHE MADE EXCUSES FOR EXAMPLE THAT SHE CAN NOT CONTROL WHO SMOKES IN THERE VEHICLE BUT THAT I COULD BRING IT BACK AND SWITCH FOR ANOTHER BUT I WAS CLEAR WHEN I FIRST CALLED I DID NOT WANT A SMOKING CAR! WOULD I GET ANOTHER SMELLY CAR AND HAVE TO TAKE IT TO HAVE IT WASH TOO???
I WOULD NOT RECOMMEND THIS PLACE SEEMS VERY UNPROFESSIONAL AND A LOW BUDGET RENTAL CAR INSTEAD USE ENTERPRISE RIGHT UP THE STREET THEY ARE MORE PROFESSIONAL AND HAVE A LARGER AND NEWER FLEET OF CARS
I CALLED AHEAD WHEN, I ARRIVED 2 HOURS LATER, THE CAR WAS NOT READY AFTER DOING THE PAPERWORK AND SO ON, THE YOUNG MAN POLITELY STATED HE JUST NEED TO VACUUM THE CAR, I REPLIED THAT IT ALSO NEEDS A WASH?? HOWEVER THE CAR WAS FILTHY,SMELLED LIKE A REAL SMOKERS CAR,HE PUSHED THE TRASH UNDER THE SEATS, AFTER I DROVE OFF I TOOK IT STRAIGHT TO A CAR WASH AND HAD THEM EMPTY THE TRASH,PROFESSIONAL VACUUM AND WASH.
A NIGHTMARE EXPERIENCE!!!
AFTERWARDS I REALIZED THE VEHICLE HAD HIGH MILEAGE SO WITH THAT SAID WHAT CAN YOU EXPECT FROM AND OLD USED VEHICLE IM LUCKY I DIDNT BREAK DOWN.
Hertz is a US Car Rental based in Milford, Connecticut. Hertz is located at 470 Bridgeport Ave m, Milford, CT 06460, USA.
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